Frequently Asked Questions (FAQs)
QUESTIONS? WE'VE GOT YOU COVERED.
Every SKYZEN piece is crafted with intention.
If you can't find the answer you're looking for, our support team will be happy to assist you.
Products & Quality
What makes SKYZEN different?
SKYZEN blends luxury minimalism, mindfulness, and elevated streetwear.
Every design is created to feel timeless rather than trend-driven, using premium fabrics, high-definition printing, and carefully curated artwork inspired by spirituality, nature, and self-growth.
What fabric do you use?
Our oversized t-shirts are crafted using premium heavyweight cotton selected for comfort, durability, and a refined drape.
The fabric is soft, breathable, and designed for everyday comfort while maintaining a premium structure.
Where are your products manufactured?
Our garments are carefully produced in India with a strong focus on craftsmanship, quality, and attention to detail.
We prioritise quality over mass production.
Personalisation
Do you offer personalised customisation?
Yes.
Selected products can be personalised.
For custom requests, please contact our support team before placing your order.
Orders & Shipping
When will my order be delivered?
Orders are usually processed within 1–3 business days.
Estimated delivery:
• Metro cities: 3–6 business days
• Other locations: 5–8 business days
Tracking details will be shared once your order is dispatched.
How much does shipping cost?
We offer free shipping across India on all prepaid orders.
Cash on Delivery is available across most serviceable locations.
Do you offer Cash on Delivery?
Yes.
COD is available across most serviceable pin codes in India.
Availability can be confirmed during checkout.
Returns & Exchanges
What is your return policy?
We offer easy returns within 7 days of delivery for eligible products.
Items must be unused, unwashed, and returned in their original condition.
Are customised orders eligible for returns?
Personalised products are created specifically for you and cannot be returned unless they arrive damaged or defective.
Sizing
How do I choose the right size?
Every product page includes a detailed size guide.
For a relaxed oversized fit, choose your regular size.
If you prefer an even more oversized silhouette, consider sizing up.
Support
How can I contact SKYZEN?
You can reach us through:
Email: support@skyzenstudio.in
Our team will be happy to assist you with any questions regarding orders, sizing, customisation or returns.
Still need help?
Our team is always happy to assist.
Email: support@skyzenstudio.in