Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with SkyZen.
Every SkyZen product is made-to-order and crafted specifically after your purchase is placed. This approach allows us to maintain quality while reducing unnecessary waste.
Order Processing
All orders are processed within 2–5 business days after payment confirmation.
During periods of high demand, product launches, sales, or holidays, processing times may be slightly longer.
Once your order has been processed and dispatched, you will receive a shipping confirmation along with tracking details via email.
Estimated Delivery Time
After dispatch, orders are generally delivered within:
-
Metro Cities: 3–7 business days
-
Other Locations: 4–10 business days
The total estimated delivery time is typically 5–15 business days from the date of order placement.
Please note that delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, public holidays, and other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
From time to time, SkyZen may offer free shipping promotions on eligible orders.
Order Tracking
Once your order is shipped, a tracking link will be sent to your registered email address.
Customers can use this tracking information to monitor the status of their shipment.
Delivery Delays
While we work with trusted logistics partners, delivery delays may occasionally occur due to:
-
High shipping volumes
-
Weather disruptions
-
Public holidays
-
Natural disasters
-
Courier service interruptions
-
Remote delivery locations
SkyZen is not responsible for delays caused by third-party shipping providers, but we will do our best to assist customers in tracking and resolving delivery issues.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
SkyZen cannot guarantee successful delivery if incorrect, incomplete, or outdated shipping details are provided.
Additional shipping charges may apply if an order must be re-shipped due to incorrect address information.
Lost, Damaged, or Incorrect Deliveries
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
-
Your order number
-
Clear photographs of the product
-
Images showing the issue
Our team will review the request and provide an appropriate resolution in accordance with our Return, Exchange & Refund Policy.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@skyzenstudio.in
We aim to respond to all customer inquiries within 24–48 business hours.
Thank you for choosing SkyZen.
Wear The Sky. Be You.