At SKYZEN, every garment is thoughtfully made to order using premium materials and crafted exclusively after you place your order. This mindful approach allows us to maintain exceptional quality while reducing unnecessary waste.
Once your order is confirmed, our team begins preparing it with the utmost care to ensure it reaches you in perfect condition.
Order Processing
Orders are typically processed within 1–2 business days before dispatch.
You may request a size or colour change within 6 hours of placing your order.
Orders can be cancelled within 12 hours of placement.
After this period, production may have already begun and cancellation requests may no longer be accepted.
During product launches, festive seasons, or periods of high demand, processing times may be slightly longer.
Payment Options
We currently offer the following payment methods:
• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets (where available)
• Cash on Delivery (Available on selected pincodes)
Save ₹100 on Prepaid Orders
Choose a prepaid payment method and use coupon code:
PREPAID100
at checkout to receive ₹100 OFF on eligible prepaid orders.
Estimated Delivery Time
After dispatch, estimated delivery timelines are:
Metro Cities
3–5 Business Days
Other Cities & Towns
4–7 Business Days
Remote Locations
5–8 Business Days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays or other unforeseen circumstances.
Shipping Charges
We proudly offer FREE Pan India Shipping on all eligible orders.
There are no hidden shipping charges unless specifically mentioned during checkout.
Order Tracking
Once your order has been dispatched, you'll receive tracking details via your registered email.
You can also track your shipment anytime using our Track Your Order page powered by Track123.
Delivery Information
Please ensure your:
• Shipping address
• Mobile number
• Email address
are entered correctly while placing your order.
Our courier partners may attempt delivery multiple times before returning an undelivered shipment.
If an order is returned due to an incorrect address, customer unavailability, refusal of delivery, or any customer-related reason, additional shipping or re-dispatch charges may apply.
Shipping Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
• Severe weather conditions
• Public holidays
• Courier network disruptions
• Operational constraints
• Natural disasters or other unforeseen circumstances
We sincerely appreciate your patience and understanding in such situations.
Damaged, Defective or Incorrect Orders
If you receive:
• A damaged product
• An incorrect size
• An incorrect design
• An incorrect colour
Please notify us within 24 hours of receiving your package.
To help us investigate your request quickly, kindly provide:
• Your Order Number
• A complete uninterrupted unboxing video
• Clear photographs of the issue
After verification and inspection, we'll arrange a replacement or refund in accordance with our Refund & Return Policy.
Service Availability
Currently, SKYZEN delivers exclusively within India.
Cash on Delivery availability depends on your PIN code and courier serviceability.
At SKYZEN, we believe premium products deserve a premium delivery experience.
From careful production to secure packaging and reliable shipping, every order is handled with attention to detail so your SKYZEN garment arrives safely, beautifully packaged, and ready to wear.
