Questions? We've Got You Covered.
Every SKYZEN garment is thoughtfully made to order using premium materials and crafted with exceptional attention to detail. Here are answers to the questions we receive most often.
What makes SKYZEN different?
SKYZEN creates premium oversized essentials inspired by minimalism, mindfulness, nature, and timeless design.
Every garment is thoughtfully made to order using 240 GSM premium heavyweight cotton and premium HD printing, allowing us to focus on exceptional quality over quantity while reducing unnecessary waste.
What fabric do you use?
Our oversized t-shirts are crafted from 240 GSM premium heavyweight cotton for a structured drape, exceptional comfort, and long-lasting durability.
The fabric is breathable, soft, and designed for everyday wear.
Are your products made to order?
Yes.
Every SKYZEN garment is produced only after your order is placed.
This mindful approach reduces overproduction, minimizes waste, and allows us to maintain premium craftsmanship with every piece we create.
Because each order is specially made for you, order modifications are available only for a limited time after purchase.
How do I choose the right size?
Our oversized tees are intentionally designed with a relaxed fit.
For the best fit, simply compare your favourite oversized t-shirt with our Visual Size Guide available on every product page.
If you're unsure, feel free to contact us and we'll be happy to help.
Email: support@skyzenstudio.in
Can I change my size or colour after placing an order?
Yes.
You may request a size or colour change within 6 hours of placing your order.
After this period, your order may have entered production, and changes may no longer be possible.
Do you offer size exchanges?
Yes.
We offer one free size exchange within 5 days of delivery for size-related issues.
A second size exchange, or an exchange for a different colour or design, is available for a ₹199 logistics fee, which covers reverse pickup and delivery.
Please visit our Exchanges & Returns page for complete details.
Can I return my order?
Yes.
Returns may be requested within 5 days of delivery.
Once the returned product is received and successfully passes our quality inspection, the full order value will be issued as a SKYZEN Store Credit / Gift Card, valid for 12 months.
Your Store Credit can be used to purchase any product on SKYZEN during checkout.
What if I receive a damaged, defective, or incorrect product?
If your order arrives damaged, defective, or different from what you ordered, please notify us within 24 hours of delivery.
An uninterrupted unboxing video is required for damaged product claims.
After verification and inspection, you'll receive either:
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A free replacement, or
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A full refund to your original payment method.
Please share:
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Your Order Number
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Complete unboxing video
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Clear photos of the issue
How long does delivery take?
Orders are usually processed within 1–2 business days.
Estimated delivery:
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Metro Cities: 3–5 business days
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Other Locations: 4–7 business days
Tracking details are shared as soon as your order is dispatched.
Delivery timelines may vary slightly during festivals, public holidays, or periods of high demand.
Do you offer Cash on Delivery?
Yes.
Cash on Delivery (COD) is available on selected serviceable pincodes across India.
For the best value, choose prepaid payment and enjoy:
Save ₹100 on Prepaid Orders
Use code:
PREPAID100
at checkout.
What payment methods do you accept?
We currently accept:
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UPI
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Credit Cards
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Debit Cards
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Net Banking
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Wallets (where available)
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Cash on Delivery (Selected Pincodes)